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Accessibility statement

This accessibility statement describes how the design.hel.fi online service meets the requirements of the Act on the Provision of Digital Services.

The statement pertains to the City of Helsinki website design.hel.fi.

The website is an online service of the City of Helsinki.

The state of accessibility of design.hel.fi

An accessibility test has not been conducted, but it will be completed for design.hel.fi.

The City of Helsinki objective

In the accessibility of digital services, the City of Helsinki strives to achieve conformance level AA or higher compliant with the Web Content Accessibility Guidelines (WCAG).

Accessibility concerns

An accessibility test has not been conducted, but it will be completed for design.hel.fi.

Have you noticed any accessibility concerns?

We constantly strive to improve the accessibility of our online service. If you find any accessibility issues on the website that are not described in this statement, please let us know. We do our best to address any concerns.

Give us accessibility feedback via the web form or send us email at helsinki.palaute@hel.fi.

You can also use the feedback channel to request information about contents of the Hel.fi website in an accessible format.

Accessibility supervision

The Regional State Administrative Agency for Southern Finland oversees the fulfilment of accessibility requirements. If you are not satisfied with our reply, or if you do not receive any response within two weeks, please send your feedback to the Regional State Administrative Agency for Southern Finland.

Regional State Administrative Agency for Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility) 
Accessibility requirements web service (available in Finnish and Swedish) Saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi 
tel. (switchboard) +358 295 016 000

Kuva: Yiping Feng and Ling Ouyang